Spa at Windsor Court
The Spa at Windsor Court welcomes you to slow down and relax. We offer a fresh approach to spa services while maintaining the tranquility of our old world charm. Unwind and enjoy while our staff devotes themselves to making sure you have a wonderful experience. The Spa at Windsor Court is a full service spa offering luxurious treatment rooms, including a Duet Suite and an inviting spa boutique with the highest quality product ingredients available.
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Hours of Operation
We are open 7 days a week from 9am to 8pm.
We take our first appointment at 10am and finish our last appointment by 8pm.
We offer our guests a robe, sandals, and a private locker as well as vanity comforts in our locker room. Our spa includes a sauna and steam room, as well as a relaxation area. For guests receiving treatments, you will have complimentary use of the fitness center, outdoor pool, and amenities during the spa hours of operation. If you would like to use the facility but do not have a spa appointment you may do so for a fee of $35.00. If you choose to take the robes and sandals home with you, we will charge your spa bill an additional $100.00 for each robe and $25 for each pair of sandals. Otherwise, please be sure to leave the amenities in locker upon check-out. Please note that the fitness center, pool area, while on the same floor, are in a separate location from the spa and are co-ed facilities.
We recommend that you make your spa reservations in advance of your arrival. Reservations can be made by calling the Spa Reception Desk at 504.596.4736 or hotel extension 4736. A credit card is required to secure your appointment. If you have any special physical or medical considerations, please notify the spa so that we can best prepare for your treatment.
Cancellation & Late Policy
We observe a 24 hour cancellation policy. Reservations cancelled within 24 hours of the appointment are charged the full rate. Unfortunately, late arrivals may not receive an extension of scheduled treatments, to avoid an inconvenience to other spa guests.
Should you have a preference of a specific gender or technician to perform your treatment, please advise us at the time of making your reservations.
Please make us aware of any medical conditions or if you are currently under a physician’s care. Such conditions include: pregnancy, high blood pressure, recent surgeries or other acute conditions. We want to customize your experience to the best of our ability.
Spa services are provided to guests 16 years and older. An adult must accompany guests under the age of 18. Children may not be left unattended in the spa, fitness center or pool area.
We encourage you to arrive 15-30 minutes before your scheduled treatment time to relax and enjoy our amenities. However, you are welcome to arrive earlier or stay late in relationship to your spa appointment to enjoy our facility.
Payment & Gratuities
We accept cash, checks and all major credit cards for payment. For your convenience, gratuities are left to the discretion of our guests. Envelopes are provided at the reception desk should you wish to leave a cash gratuity.
Gift Cards are available to purchase for any special occasion. Gift cards can be purchased in person, over the phone or online and can be used for spa services and retail products. They cannot be used to purchase any other gift cards, including discounted gift cards or vouchers.
To ensure a relaxing environment for all spa guests, kindly turn all cell phones to silent before entering the spa and keep all conversations to a minimum.
Spa Packages & Spa Parties
Spa packages can be customized for any occasion and group size. Please inquire with our spa concierge about package discounts.
The Spa at Windsor Court is not responsible for the loss of personal belongings. Please leave valuables at home or in the safe provided in your hotel room.