Career Opportunities

To Apply:
Applications are accepted Monday - Friday, 9:00 am - 4:00 pm at 401 Natchez Alley.
To be considered for any positions you must apply in person.
Applicants that have interviewed in the past 30 days need not apply.

You may also email your resume to humanresources [at] windsorcourthotel [dot] com or fax your resume to 504-596-4722.

We offer excellent career opportunities providing competitive pay, gratuity opportunities and a benefits package that includes medical, dental, 401(K) and free life insurance.

For questions please call the Human Resources office at 504-962-4925

Positions are filled according to the requirements of the
job and qualifications of the applicant.

All positions are full-time unless otherwise indicated.
Schedules will include weekends and holidays.

Job Line: 504-596-4657

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Job Posting
March 9, 2010

HOURLY POSITIONS

 Club Lounge Attendant (1)
Position Overview: Provide exceptional and personalized service to guests of The Club Lounge. Ensure customer satisfaction. Address and resolve all customer problems in an efficient and effective manner.
Position Requirements: Minimum of 1 year of customer service experience required. Experience in a hotel setting preferred. Excellent customer service and verbal communication skills.

PM Server Captain/ Assistant Sommelier (1)
Position Overview: Fulfill all supervisory duties of the Grill Room’s front of the house. Ensure that all Grill room personnel are fulfilling their job functions appropriately.  Maintain complete knowledge of service standards and provide required level of service. Increase revenues by upselling menu items in the New Orleans Grill. Ensure proper wine service in all outlets. Offer regular wine and beverage education for all staff members. Assist in maintenance and ordering of the wine list and wine cellar.
Position Requirements: Must be very energetic, motivated and possess a positive presence.  Must be able to obtain TIPS certification. Court of Master Sommelier Certification required.  Ability to focus attention to details. Ability to carry up to 30 pounds. Must have 3 years of experience in fine dining.  Must have a passion for food and wine.
  Host/Hostess PM (1)
Position Overview: Ensure a positive first and last impression by maintaining a professional, pleasant and helpful attitude while greeting guests, escorting them to their table and fulfilling their needs.  The selected candidate will take reservations; understand the tea menu, tea service, and cocktail service in detail.
Position Requirements: 1 year of customer service experience required and ability to work in a high volume environment. Ability to work a flexible schedule. Excellent customer service skills. Excellent written and verbal communication skills. Strong organizational skills. Ability to work multiple phone lines. Ability to operate POS system.
Server Assistant AM (2) & Bar (1)
Position Overview: Ensure all food, condiments, and other Grill Room products are thoroughly prepared and stocked.  Selected candidates will pick up clean linens and dispose of dirty laundry daily. 
Position Requirements: Qualified candidates must have 1 year customer service experience and ability to work in a high volume environment.
Houseperson (2)
Position Overview: Clean areas according to the quality standards of the Windsor Court Hotel. Make deliveries to guests as necessary. Provide Room Attendants with necessary supplies. Collect and dispose of trash as necessary. Any other assigned tasks or duties as required.
Position Requirements: Minimum of 1 year of customer service experience or housekeeping or janitorial experience. Ability to work a flexible schedule. Excellent customer service skills. Must be able to lift/move 50 pounds.

MANAGEMENT POSITIONS

Director of Housekeeping (1)
Position Overview: Lead, supervise and direct the Housekeeping department.  Ensure that the all housekeeping personnel fulfill their job functions appropriately. Address and resolve all customer problems in an efficient and effective manner. Ensure that all lobbies, guest corridors, service areas, linen closets, restrooms and storage areas are in clean and tidy condition at all times. Maintain Housekeeping inventory. Purchase Housekeeping and Guest supplies. Perform regular inventories of all Housekeeping equipment and supplies. Coordinate special cleaning and maintenance projects. Schedule quarterly turning of mattresses. Ensure cost effectiveness and maintain budget. Conduct 90 day and annual reviews of all Housekeeping staff. Responsible for the achievement of departmental objectives and goals. Maintain open communication with other departments. Conduct and attend meetings as necessary. Promote teamwork, employee motivation, and morale. Remain mindful of energy conservation. Follow all safety and security regulations.
Position Requirements: Minimum of 5 years of experience as a Housekeeping Director or Housekeeping Manager in a luxury hotel. Ability to work flexible schedule. Must have excellent customer service skills. Excellent written and verbal communication skills. Excellent mathematical skills. Strong organizational skills. Strong leadership skills Strong people skills. Must be computer literate.

Group Sales Manager (1)
Position Overview: Develop relationships, solicit, manage and increase market share group market segment via assigned territorial and vertical markets.
Position Requirements: Minimum of 5 years of successful Sales and Marketing experience in the hospitality industry a must. It is very helpful to have successfully solicited group market segments in Texas. College degree preferred.
Excellent customer service skills. Excellent written and verbal communication skills. Excellent deductive and reasoning skills.
Strong organizational skills. Must be computer literate. Must be proficient in Property Management System applications and Sales & Catering software, Travel Required.

NOTICE
It is the policy of Windsor Court Hotel to employ the most qualified individuals. Promotion from within will be given priority whenever possible thus providing for growth, advancement, and increased responsibility for the Windsor Hotel employees.

EQUAL OPPORTUNITY EMPLOYER
The Windsor Court Hotel is an equal opportunity employer and does not discriminate against associates or job applicants on the basis of race, religion, color, sex, age, national origin, handicap, veteran status, or any other condition protected by applicable state or federal laws, except where a bona fide occupational qualification applies.

EMPLOYMENT AT-WILL
Windsor Court Hotel associates are employed at will. In other words, if employed, you are employed for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. You may, therefore, terminate your employment at any time for any reason. The at-will nature of employment will not be altered by any oral or written presentation, or any representations during the pre-hire interviews, discussions, or recruiting materials.

FOR MORE INFORMATION
If there are questions regarding positions listed, the application process, salary and/or job requirement specifics, please direct them to Human Resources at 300 Gravier St., New Orleans, LA 70130; (P) 504.962.4925; (F) 504.596.4772; Job Line: 504.596.4657; (E) humanresources [at] windsorcourthotel [dot] com