The Royal Family - Pam Lambert - 2017
Position: Reservation Sales Agent (Local Corporate Reservations Specialist)
Years of Service: 18 Years 11 Months
Ms. Pam as she is fondly known by associates and guests alike has been an integral part of the Reservations Sales team for almost two decades. Ms. Pam’s welcoming voice is often the first step of impeccable service that many guests experience before they even arrive to the Windsor Court. Many guests, who have never had the pleasure of meeting Ms. Pam in person, often show up at the front desk asking for the opportunity to personally thank her.
When not working, Ms. Pam loves sewing, cross stitching, and baking for family and friends.
Favorite Windsor Court Moment
I have 2 favorite moments – the first one was when Conde Nast Traveler named Windsor Court the #1 Hotel in the world in 1998 and my second favorite moment was in 2014 when we celebrated the hotel’s 30th anniversary. I work with the best people - managers and hourly associates alike. I feel like working here is a unique experience with great opportunities for growth and a constant learning experience.