The Royal Family - Nicholas Martin
Years of Service: 3 Years
As a Concierge and a team member of the guest services department, Nicholas is amongst a team who is held to the highest of standards. Whether providing a warm welcome or a fond farewell, the guest services department employees strive to ensure to leave a lasting Windsor Court Hotel impression with every one of our beloved guests. This position is particularly fitting for Nicholas as he takes great pride in the work that he does and this is evident in the guest feedback that we receive.
Nicholas’s welcoming smile is often the first step of impeccable service that many guests experience before they check-in to the Windsor Court Hotel. Nicholas states that without a doubt his work family is the best part of coming to the Windsor Court. He credits his co-workers with helping to mold him into a service professional.
When not working, Nicholas enjoys going to the movies, playing video games, hanging out with his nephew, going to concerts, and traveling.
Favorite Windsor Court Moment
One of the pleasures of working at the Windsor Court is being able to see and sometimes meet your idols. Getting to check-in and make recommendations to celebrities and everyday folks is truly rewarding.