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The Royal Family

As New Orleans’ most gracious hotel, warm hospitality is our priority in everything we do. We know the faces and personalities you encounter are what make your stay truly memorable.  Every member of the Windsor Court team – from leadership to housekeeping to culinary to guest services – each delights in the chance to celebrate you.

Each month we’ll recognize one team member who goes above and beyond to bring this vision to life.  Our Royal Family.


Deljuana Biagas

Position:  Steward

Years of Service:  12 years 6 months

Deljuana started her career over 12 years ago at the Windsor Court Hotel as a laundry attendant. Wanting to further her career and learn new skills, Deljuana transferred to her current position as a Steward. 

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vincent

Vincent Escudero

Position:  Doorperson

Years of Service:  4 years 9 months

Vincent started his career at the Windsor Court Hotel as a valet for parking management services.

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lisa ochello

Lisa Ochello

Position:  Tea Server

Years of Service:  25 Years

Lisa has worn many hats over the years at the Windsor Court Hotel.  She has had some adventures in Banquets and The Grill Room but the Tea Room has always seemed like her calling.

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celia la cour

Celia La Cour

Position:  Housekeeping Inspector

Years of Service:  25 Years

Having celebrated her silver anniversary with Windsor Court in February, Celia La Cour has been an integral part of the housekeeping operation since she started.

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Rosalind Carriere

Position:  Assistant to the Director of Sales & Marketing

Years of Service:  21 Years

Rosalind or ‘Ros’ as she is more affectionately known, has been an integral part of the Sales and Marketing team since starting with the Windsor Court over two decades ago.  

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Jackie Doise

Jackie Doise

Position:  Guest Relations/VIP Manager

Years of Service:  24 Years

For over two decades, Jackie has been an integral part of the fabric that makes up the Windsor Court.

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Antonia Winder

Antonia Winder

Position:  Grill Room Server

Years of Service:  9 Years

From the moment you meet Antonia, you are immediately hit by this New Orleans native’s infectious positive energy and oversized smile, and you can understand why she is so often praised by hotel guests and locals alike.  

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patricia moore

Patricia Moore

Position:  Laundry Attendant

Years of Service:  25 Years

Celebrating her silver anniversary with Windsor Court this year, Patricia Moore, or "Miss Pat" as everyone in the Laundry Department calls her, has been an integral part of leading and maintaining the Windsor Court as one of the best in the world.  

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zoom

Zoom Nguyen

Position:  Banquet Server

Years of Service:  32 Years

Within the first few minutes of speaking with Zoom, it is clear why she has been a loyal member of the Windsor Court family since the beginning.  

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Robert Pope

Robert Pope

Position:  2nd Class Shift Engineer

Years of Service:  10 Years

A New Orleans native, Robert has worked in the city all his life; however, due to the devastation of Hurricane Katrina, Robert was forced to relocate.

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jerry

Jerry Wilks

Position:  Club Lounge Attendant

Years of Service:  8 Years

A lifelong veteran in the hospitality industry, Jerry Wilks joined the Windsor Court in 2008 as a server assistant in The Grill Room.

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Charlene

Charlene Sambrone

Position:  Room Attendant

Years of Service:  23 Years

While small in stature, Charlene’s sunny disposition and joie de vie ensures she makes a big impression on her fellow associates and long-time repeat guests.  

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to tran

To Tran

Position:  Steward

Years of Service:  31+ Years

‘Mr. To’, as he is affectionately called by his fellow associates, is one of the five original Windsor Court employees.  

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ismael

Ismael Rodriguez

Position:  Houseman

Years of Service:  31+ Years

Ismael has a unique claim to fame as Windsor Court’s very first employee. He actually came to be employed at the hotel before Windsor Court even had its name!   

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adam bartlett

Adam Bartlett

Position:  Concierge

Years of Service:  15 Years

Adam started his career at Windsor Court as a valet while attending the University of New Orleans for Hospitality, Recreation and Tourism. 

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Van Foster

Van Foster

Position:  Banquet Waiter

Years of Service:  31 Years

When Windsor Court held its grand opening at Gallier Hall in 1984, Van Foster worked as a bus boy. Since then, he has retained a position at the hotel as a devoted employee for more than 30 years.

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Bill Draves

Bill Draves

Position:  Lead Line Cook

Years of Service:  8 Years

After years as a bartender with a penchant for home-cooking, a friend suggested that Bill pursue his hobby professionally. 

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karen rogers

Karen Rogers

Position:  Suite Service Server

Years of Service:  23 Years

In 1991, Karen Rogers was determined to get her foot in the door as an employee at Windsor Court. She joined the staff as a housekeeper, but with a background in food service and many years as a waitress under her belt, she jumped at the chance to transition to a suite service position when the opportunity arose five years later.

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Antonio

Antonio D'Alessandro

Position:  Bellman

Years of Service:  30 Years

Not long after the Windsor Court’s grand opening in 1984, Antonio D’Alessandro began working at the hotel as a part-time valet—a job he held while still in school.

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Tracy Darensbourg

Tracy Darensbourg

Position:  Accounts Payable Clerk

Years of Service:  13 Years

Tracy Darensbourg joined the Windsor Court Hotel staff as a General Cashier in 2002. When she returned to the hotel after Hurricane Katrina in 2005, and during a time that everyone on staff had to develop new skills, she cross-trained to join the Accounts Payable team, a role she takes seriously.

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sheryl miller

Sheryl Miller

Position:  Telephone Operator

Years of Service:  25 Years

With her upbeat disposition, it's no wonder Sheryl has earned the moniker "Our Morning Cup of Coffee"!

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Nu Oanh Nguyen

Nu Oanh Nguyen

Position:  Uniform Attendant

Years of Service:  14+ Years

Lovingly known as "Ms. Oanh" by members of the Windsor Court family, Nu Oanh Nguyen has spent nearly 15 years working in the hotel's laundry department. 

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Bill Duncan

Bill Duncan

Position:  Security Officer

Years of Service:  18 Years

A dedicated employee of the Windsor Court for almost 18 years, Bill Duncan has always taken his job as a security officer seriously. In addition to his character and strong work ethic, he is often recognized for going out of his way to help guests and fellow employees.

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Kevin Roth

Kevin Roth

Position:  Suite Service Server

Years of Service:  21+ Years

Kevin Roth’s attention to detail and pride in his work are easy to see in his preparation and quality of service. 

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Samantha Caldwell

Samantha Caldwell

Position:  Public Area Attendant

Years of Service:  14 years

Samantha Caldwell is dedicated to keeping the public areas of Windsor Court pristine, and whether guests are reading in the Club Level Lounge or waiting for a friend in the lobby, they always notice her superior handiwork. 

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Noel Minturn

Noel Minturn

Position:  Chef Concierge

Years of Service:  26 years

Noel Minturn exemplifies the integrity that one must have to be a true Chef Concierge, and she is known for having poise and focus during the hotel's busiest times.

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Helen Hester

Helen Hester

Position:  Hostess

Years of Service:  14 years

As hostess for The Grill Room and Le Salon, Helen Hester is one of the friendly, memorable faces of Windsor Court that guests enjoy seeing time and time again.

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Kent Wilkins

Kent Wilkins

Position:  Lead Painter

Years of Service:  23 years

“I love what I do and I have great pride in my work,” explains Kent Wilkins, Windsor Court’s lead painter since 1991. 

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Ross Weaver

Ross Weaver

Position:  Doorman

Years of Service:  22 years

Ross Weaver is very much the face of Windsor Court Hotel.  

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Pam Lambert

Pam Lambert

Position:  Local Corporate Reservations Specialist

Years of Service:  15 years

What does Pam Lambert enjoy about working for Windsor Court? "Everything:  the job, the clients and most of all, the people!"

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Roger Blais

Roger Blais

Position:  Head Bartender

Years of Service:  20 years

A favorite of locals and tourists alike, Roger Blais is a true New Orleans and Windsor Court institution, celebrating his 20th anniversary this year at the Polo Club Lounge  

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Branette Turner

     

Branette Turner

Position:  Trainer, Housekeeping Department

Years of Service:  20 years

Branette has been a valuable member of Windsor's family for over 20 years.  

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