The Royal Family - Craig Bruno
Position: Director of Safety & Security
Years of Service: 24 years
“Bruno”, as he is affectionately called by those that have worked with him for over two decades, is one of the longest-tenured leaders at the hotel and one of the most highly-regarded figures amongst the city’s hospitality security community.
Always having an interest in law enforcement, Bruno majored in Criminal Justice from Nicholls State University and started as a security officer at the Windsor Court shortly thereafter. Although he was not looking to build a lifelong career in hospitality, Craig fell in love with the industry and went on to a leadership role in the Laundry Department before landing his role as Director of Security in 1998. After the events of Hurricane Katrina, ‘Director of Safety’ was added to his title as the times called for more complex oversight.
Craig enjoys the gravity of his job, from working with the Secret Service to help welcome numerous Presidents and Heads of State, to being the ‘Safety Sherriff’ to ensure Windsor Court associates have a safe working environment. He can also be seen moonlighting as Santa Clause for the associate’s annual ‘Breakfast with Santa’ holiday tradition.
Wednesday evenings, you can find Craig dominating the bowling lanes. Otherwise, when he’s not at work, he can be found enjoying a good cigar, cooking up some of his grandmother’s Italian favorites or spending time with his wife, Kelli, and children Victor, Caroline and Peyton.
Favorite Windsor Court Moment
Craig can write a New York Times Best Seller on his many experiences over the years, but one of his most memorable (that he is allowed to share) comes from the beginning of his career in 1999. A guest had left behind her grandmother’s ring in her safe, valued at over $40K. The ring was so valuable to the guest, she booked Craig a first-class ticket to New York and back so that he could personally deliver it.