The Royal Family - Noel Minturn
Position: Chef Concierge
Years of Service: 26 years
Noel Minturn exemplifies the integrity that one must have to be a true Chef Concierge, and she is known for having poise and focus during the hotel’s busiest times. An ambassador for the Windsor Court, she has developed long-term relationships with vendors, restaurants and travel contacts throughout the city.
Getting to know the hotel’s repeat guests is one of Noel’s favorite parts of the job, and she loves reuniting with those who return year after year for events like Jazz Fest and Mardi Gras. Noel also credits the incredible team she works with for making her job worthwhile.
Noel holds the high honor of being a member of Les Clefs d’Or, the national organization of hotel lobby concierges. She has also been nominated for the prestigious Where Magazine Silver Plume Concierge of the Year Award.
Guests often rave about Noel’s extraordinary service and willingness to go above and beyond the call of duty. One recent visitor declared, “Noel is an outstanding concierge. She was extremely helpful even before we arrived. Our experience would not have been the same without her hard work.”
With a love of laughter and incredible sense of humor, Noel also enjoys sports and spending most of her time with her 7-year-old daughter. Her ongoing quest to stay abreast of all of the new local restaurants and attractions keeps Noel busy, and she’s especially happy that her daughter is old enough now to enjoy some of the festivals and events that New Orleans has to offer.
Favorite Windsor Court Moment
Noel will never forget a guest’s unusual request to help petition Prince Michael of Kent for a Louisiana window at Westminster Abbey. The Prince and Princess of Kent were staying at the Windsor Court at the time, and Noel had just started at the hotel. She vividly remembers typing out a letter to the prince as the guest dictated to her. Although it seemed far-fetched at the time, the prince did receive the letter, and in 1995 the official Louisiana window was installed at Westminster Abbey.